A recording of the event and the next steps to start your contributions can be found here:
Customer Contributions to Knowledge Presentation
Let's get started!
I would like to invite you to an informal Q&A session on July 20, 9:00 AM EDT to get your input and feedback on a new program we are introducing - Customer Contributions to Knowledge.
**What is this program? ** Simply put, as knowledge experts we want to hear from you. We need contributions to our ever-expanding library of Knowledge Base Articles (KBA) and you have invaluable knowledge to share!
If you are innovatively using OpenText products, and pushing our software to new and exciting limits. We want to hear about all the interesting things you are working on. Sample code and sample configurations, for example, are appreciated for these KBA’s.
In this 1-hour session, we will discuss the details of the program, the simple submission process, how you will be recognized, and of course answering any question you may have.
If you'd like to join us on this customer-invited event, please respond to this post with a reply, like "Count me in" or "I want to attend," etc. We look forward to talking to you and learning more about how you use our products!
Note: Phone conference dial-in information will be provided to those who accept this invitation.
Any Best Practice ideas? thoughts or Documents? available for naming shared objects in a multi user environment?
As you peruse posts in the community, you may want to respond to something a community member wrote. That's excellent! We hope you'll react and participate often to content in the community. Sometimes, a quick "reaction" might be all that's needed. For example, you might agree with the post, disagree with it, or simply like it. Reactions are a 1-click response to discussions and comments. Use Reactions to indicate a response without typing a comment.
Using Reactions provide a number of benefits including:
- Positive reinforcement for contributions
- Increased participation and interaction
- Member-powered curation of content
- Enables skimming by high-reaction comments
- Optional integration with Badges for gamification
Reactions are a dynamic way to let the community know how discussions are affecting you.
As the table show, you can either Like or Agree with a post and give the poster a point. Or dislike it, which will let your online voice be heard without demoting or burying the post.
How will you react in the OpenText Community?