Parameterizing "ticketprint.rptdesign" out of the box report
This particular report is under the SR folder in the OOTB reports.
I've been trying to make a report parameter for this out of the box report that will allow me to view/print the ticket details for individual tickets. As is, this report will display the details for every ticket in the system depending on which application name.
I'd really love to make a new field or make an alteration to type in the ticket number at the start of the report (can keep the appname field) that will only pull the details for that respective ticket. I've been fooling around with parameters for the past few days and haven't had any success.
Could anyone point me in the right direction?